Former TikTok content moderators have hit the social media platform with another lawsuit in which they are claiming damages because the job traumatized them.
Ashley Velez and Reece Young are the former contract-based content mods suing TikTok. They allege that their work required them to few unedited, unfiltered content they described as “disgusting and offensive.” They further described it as sexual and violent but used more explicit terms. The plaintiffs allege that TikTok and parent company ByteDance failed to protect moderators from harm and that they provided no support after moderators reviewed shocking content.
The complaint continued by noting that the companies required content moderators to review high volumes of disturbing content which constitutes requiring moderators to participate in unusually dangerous activities. Furthermore, the companies failed to implement widely accepted best practices to mitigate risks that are a natural part of such work.
This is the second such lawsuit in which TikTok was accused of not supporting its content moderators after viewing disturbing content.